Dallas Fort Worth Roofing Company

Low Cost, High Quality Roofing

Shingles, Metal, TPO, Flat Roofs, Tile Roofs 

         Lowest Price, Highest Quality Roofing in the Entire DFW Metroplex Area

Resources » Roof Insurance Claims Process

"No out of pocket" cost for more then 50% of our customers!


Since the most challenging aspect of replacing your roof can be dealing with your insurance claim, we will assist you with the confusing and sometimes adversarial roof replacement claim.

Roof Insurance Claim
Roof Insurance Claim

You will be assigned a personal account manager to assist with all insurance claim paperwork and negotiations. Your account manager will

  • Explain your particular homeowner insurance claims process to you
  • Answer any questions you may have
  • Coordinate inspections and meetings with your insurance adjuster
  • Arrange an appointment with your adjuster and ensure s/he is present at the first evaluation or inspection of your roof

In advance of the adjuster’s visit, DFW Best Roofing's Project Manager will prepare a diagram of your roof, provide your insurance company with the details of your roofing replacement requirements, and issue a Scope of Work Statement on your behalf.


New Roof Insurance Claims


Our goal is to have your insurance deductible be the only out-of-pocket expense for the entire project. We guarantee there will be no surprises before, during or after completion of your project.


We use the most recent technology to present the damage to your insurance company. This can include satellite imaging of your roof to verify the damage that we have visually catalogued. Most major homeowner insurance companies are familiar with our expertise and trust that DFW Best Roofing is providing them with reliable, well-documented evidence from our roof inspection. And, if your insurance carrier should have any doubt about your needs, our representatives will negotiate a reasonable settlement on your behalf to make sure that YOU receive the best possible outcome.


Below you will see the steps for a roofing insurance claim.  Though these may seem overwhelming, remember that an experienced DFW Best Roofing staff member will be right beside you throughout the process.


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Step 1


817 381 6855

The damage caused by hail, wind, and other weather is often difficult to detect. You might not know that your roof was damaged. Normally, hail has to be the size of a golf ball before it can break through shingles on your roof. But your roof could be damaged by any size of hail if the hail is driven by high winds or if it hails for an extended period of time. This damage will greatly reduce the life of your roof, and may not be visible from the ground. Siding, gutters, facia, and windows can also be damaged by storms. DFW Best Roofing Roofers will provide a no cost inspection and free assessment of the storm damage to your property. This assessment will help ensure that your insurance company completes your repairs properly and provides you with full compensation for your project.


What Causes Shingle Damage:


Hail damages shingles when the granule layers are lost, which exposes the softer organic-based center to the sun’s UV rays.  This will cause the shingles to deteriorate much faster than usual. Hail can also puncture and seriously damage your roofing material.  This leads to structural damage when moisture accumulates underneath the shingles and causes the roof deck to decompose, possibly leading to interior leaks.


Winds over 50 miles per hour can lift shingles and cause the seals to break.  These seals cannot be resealed, and the shingles will then flap in the breeze and eventually snap off.


Improper or inadequate ventilation in your attic will cause the shingles to scorch and bubble up, which can lead to moisture accumulation and other structural damage.


Step 2


817 381 6855

Initiating an Insurance Claim:


First, call your insurance company claims department to initiate a claim for damage to your property. Tell the claim center you would like to make a claim based on storm damage. They will ask for the date that the damage occurred and what type of damage you have (roof, siding, gutters, etc.). Your insurance company will assign a claim number to your case. Be sure to write down that claim number, it will be very important during the settlement of your claim.


Next, call DFW Best Roofing  Roofers and give us your claim number and we will handle your claim from that point forward. We will complete an estimated scope of loss due to the storm damage and work with your insurance company to settle your claim in a satisfactory manner. Your personal account manager will work with you as needed to ensure that you fully understand the repair and insurance process.


Meeting with the Insurance Adjuster:


DFW Best Roofing staff  will call your insurance company and set an appointment to meet with the adjuster on your behalf. We provide the adjuster with an advance copy of our estimated scope of loss, and then meet with the adjuster at your home to investigate the damage. The adjuster will inspect your roof and the exterior of your home for signs of damage.


If needed a 10' x 10' test area is marked on each slope of the roof where bruises, breaks, and dents are clearly marked. Each elevation of your siding is examined for dents, and damage to gutters and downspouts is pointed out. Other damage to your property is inspected and noted.


Step 3


Funding the Project


Approximately one week after the insurance adjuster assesses the damage to your property, you will receive a check that represents the actual cost to repair or replace the damaged property, less depreciation and your deductible. The insurance company takes the age and condition of the property into account when the depreciation is calculated. The property owner pays the deductible at the beginning of the project. After the project is complete, DFW Best Roofing  sends an invoice to the insurance company who will issue a second check to cover the depreciation. An example of this payment schedule is shown below:



$21,000 Adjusted Property Loss 
  - 9,000 Recoverable Depreciation 
 12,000 Actual Cash Value (ACV) 
      -500 Deductible (this figure varies with policy) 
$11,500 (amount of first check issued by insurance company)


The first check issued ($11,500 in the example) is presented by you to the contractor of your choice. This check enables the contractor to order materials, set a production date, and complete your project.

When the project is finished the property owner signs a certification of completion and satisfaction (supplied by the contractor).  This certificate is sent to the insurance company who will issue a second check to the property owner for final payment. This check will include the recoverable depreciation ($9,000 in the example) and may also include additional monies for approved supplements and contractor's overhead and profit if applicable. The property owner will receive confirmation from the insurance company and the contractor of any additionally approved items.


This process is an accepted industry standard and helps minimize paperwork and confusion for the property owner and the contractor.


What Happens if Your Claim is Denied?




Occasionally an insurance company will deny a storm damage claim. You are always entitled to a re-inspection by a different adjuster within the same insurance company.


DFW Best Roofing  will continue to work with you and your insurance company to resolve your claim and get the damage fixed. We have the years of experience needed to get claims settled with insurance companies.


Step 4

Working Together with Your Mortgage Company:


If you have a mortgage on your home, the insurance company’s first check is issued to you AND your mortgage company. This check must be presented to your mortgage company with other documents in order to be released. Your personal account manager will assist you with this process.


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Step 5


Preparing for the Project



There are several preparations that will make your construction project progress smoothly and with less stress for you.


1. Be prepared for noise. Construction crews will generally begin working early in the morning. There will be constant hammering during roofing, siding, and other projects. You may want to plan a day away from your home while the project is in progress.


2. Remove all loose items from walls and shelves, such as pictures, plates, or other collectibles. The hammering may create vibrations that could shake items off of your shelves and walls. If we are working on skylights, debris has a tendency to fall into those areas of your home; move or cover any items that are below skylights. Also remove all items from around the exterior of your home where roofing or siding debris may fall.


3. Provide an electrical outlet for the contractor crews to use with power tools.


4. Move all cars, motorcycles, boats, bicycles, and any other vehicles away from the house and garage while the project is in progress. If you do not have a ceiling in your garage and can see the bottom side of the roof decking, move or cover all items that might get damaged by small pieces of felt or shingles falling through the spaces between the decking boards.


5. Clear the driveway to provide access to load shingles, siding or other materials.


6. Keep children and pets aware from the work area at all times.  Trucks, power tools, ladders and other potential hazards will be present throughout the process.


Two additional notes of importance:


1. If rotted wood, deteriorated or deflected decking is found, we will not be held liable. This is your financial responsibility. We will replace rotted wood, deteriorated, or deflected decking on a time and material basis.


2. Nails that fall from the roof during the job will be picked up with a magnetic roller. We will make every effort to pick up all the nails, however, a few nails, often hidden in the grass, may remain.


Our staff at DFW Best Roofing pledge to work as a team with you to complete your roofing project as quickly and precisely as possible and with the least inconvenience to you and your family.


Step 6


Choosing Materials


At DFW BEST Roofing  we purchase and work with only quality roofing materials.  You can meet us at our supply house and choose your materials wit us.  


Roofing:


The main supplier for our company  is over 75 years old and offer awide variety of shingles and other roofing materials. Each of them has an outstanding reputation for quality and timeliness.


Step 7

Completing the Project


After the project is finished and final payment has been received, Music City Roofers will issue up to a 7-year Workmanship Warranty covering all work completed. Our workmanship meets all of the National Association of Roofing Contractors guidelines.


Your personal account manager will also help you complete the manufacturers' warranties for any materials used on your project and walk the job with you to make sure you are 100% satisfied!



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Areas We Serve

75001 Addison
75002  Allen
75006 Carrollton
75007 Carrollton
75009  Celina
75010 Carrollton
75013  Allen
75019 Coppell
75022  Flower Mound
75023  Plano
75024  Plano
75025  Plano
75028  Flower Mound
75032 Rockwall
75034 Frisco
75035 Frisco
75038 Irving
75039  Irving
75040 Garland
75041 Garland
75042 Garland
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75044 Garland
75048 Sachse
75050 Grand Prairie
75051 (Grand Prairie)
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75054 (Grand Prairie)
75056 The Colony
75057 Lewisville
75060 Irving
75061 (Irving)
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75063 (Irving)
75065 Lake Dallas
75067 (Lewisville
75068 Little Elm
75069 McKinney
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75077 (Lewisville)
75078 Prosper
75080 Richardson
75081 (Richardson)
75082 (Richardson)
75087 Rockwall
75088 Rowlett
75089 (Rowlett)
75093 (Plano)
75094 (Plano)
75098 Wylie
75101 Bardwell
75104 Cedar Hill
75114 Crandall
75115  Desoto
75116  Duncanville
75119 Ennis
75125 Ferris
75126 Forney
75132 Fate
75134 Lancaster
75135 Caddo Mills
75137 Duncanville
75141 Hutchins
75142  Kaufman
75146 Lancaster
75147 Mabank
75149 Mesquite
75150 (Mesquite)
75152  Palmer
75154 Red Oak
75157 Rosser 
75158 Scurry
75159 Seagoville
75160 Terrell
75161 (Terrell)
75164 Josephine
75165 Waxahachie
75166  Lavon
75167 (Waxahachie)
75172 Wilmer
75173  Nevada
75180  Mesquite
75181 (Mesquite)
75182 Sunnyvale
75189  Royse City
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75401 Greenville
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75407 Princeton
75409 Anna
75415  Ben Franklin
75422  Campbell
75423  Celeste
75424  Blue Ridge
75428  Commerce
75432  Cooper
75441  Enloe
75442  Farmersville
75448  Klondike
75450  Lake Creek
75453  Lone Oak
75454  Melissa
75469  Pecan Gap
75474  Quinlan
75496  Wolfe City
76001 Arlington
76002 (Arlington)
76006 (Arlington)
76008 Aledo
76009  Alvarado
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76020  Azle
76021  Bedford
76022 (Bedford)
76023  Boyd
76028  Burleson
76031  Cleburne
76033 (Cleburne)
76034  Colleyville
76036  Crowley
76039 (Euless)
76040  Euless
76041  Forreston
76044  Godley
76050  Grandview
76051  Grapevine
76052  Haslet
76053  Hurst
76054 (Hurst)
76058  Joshua
76059  Keene
76060 Kennedale
76061  Lillian
76063  Mansfield
76064  Maypearl
76065  Midlothian
76066  Millsap
76071  Newark
76073 Paradise
76078 Rhome
76082 Springtown
76084  Venus
76085 Weatherford
76086 (Weatherford)
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76092 Southlake
76093 Rio Vista
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76225  Alvord
76226  Argyle
76227 Aubrey
76234 Decatur
76244 Keller
76247  Justin
76248 (Keller)
76249 Krum
76258 Pilot Point
76259  Ponder
76262 Roanoke
76266 Sanger
76426  Bridgeport
76431  Chico
76487 Poolville
76490 Whitt
76623  Avalon
76651 Italy
76670  Milford
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